Job Title:  Residential Support Worker (Bank Staff)

Section/Unit: Our clients are established yet progressive company, operating Residential Semi-Independent Services aged between 16 – 18

Reporting to: Team Manager – Residential Services

Management responsibility for: Not applicable

Salary Grade: *Frontline staff

Purpose of job: Using a child-centred and relationship-based approaches, work directly with young people who as a result of their experiences and/or disability may display a range of behaviours both externally and internally. Behaviours may include violence and aggression, self-harm, suicidal ideation, risk taking behaviours, missing episodes and children/young people at risk of exploitation (Gangs, CSE). Some of our young persons are NEET and UASCs. To actively engage with young people within direct work and key work sessions.

Main Activities & Responsibilities:

  • To provide childcare practice that is trauma-informed approaches and therapeutically and/or through evidenced based interventions including Attachment -DDP and PACE, Signs of Safety and Restorative Practice.
  • To work directly and provide high standards of care for young people with social emotional and behavioural difficulties, and/or learning difficulties, ADHD, and autism.
  • To actively support all young people to learn age appropriate independence skills for later life.
  • To work with young people where the assessed risk of harm to themselves or others is high and were living at home or in a family based placement would be at high risk of breakdown, providing a safe care and environment to reduce and manage risk to self and others presented by the young person.
  • To work directly with young people to build relationships and resilience to support and promote independent skills. Also, to support reunification or successful transition independent post 18 in line with their Pathway Plan.
  • To work in partnership with professionals and as a team member within the home in order to bring about change in and successful outcomes for the child/young person.
  • Responsible for providing high standards of support and promoting good childcare practice, in accordance with the Quality Standards, Children’s Home Regulations, Support Accommodation Regulation and Departmental standards, policy and procedure.
  • Form trusting and authentic relationships with children and young people that will support their own personal development, self-esteem and ability to build positive relationships now and in the future.
  • Provide routine, consistency and age appropriate boundaries and be a role model for young people as well as family members.
  • To ensure that the targets and outcomes that are assigned to residential workers are achieved.
  • Contribute to meetings and written reports, plans, risk assessments that are individualised for each young person and support a clear framework for practice, progress and positive outcomes
  • Support all aspects of children’s development and progress including health and well-being, education, employment, family time and relationships
  • Be responsible for complying with policies and procedures and legislation in relation to children’s homes
  • Ensure any safeguarding concerns relating to a child/young person or any member of staff or visitor within the home are reported immediately to a manager verbally and followed up in writing.

Generic Accountabilities:

  • To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training.
  • To undertake other such duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.
  • To undertake health and safety duties commensurate with the job and/or as detailed in the Company’s Health and Safety Policy.
  • The duties described in this job description must be carried out in a manner which promotes equality of opportunity, dignity and due respect for all employees and service users and is consistent with the Council’s Equality and Diversity Policy.
  • Working with some vulnerable children, young people and adults can, at times, be emotionally challenging for which appropriate support will be provided through management supervision. The post holder must be able to deal with such mental demands.
  • This post is exempt from the Rehabilitation of Offenders Act and / previously met the definition of Regulated Activity (as defined by the Safeguarding Vulnerable Groups Act 2006) and is therefore subject to an enhanced Criminal Records Check (Via the Disclosure Barring Service, DBS) (as defined by the Police Act).
  • This post meets Regulated Activity (as defined by the Safeguarding Vulnerable Groups Act 2006 as amended by the Protection of Freedoms Act 2012) and is subject to an enhanced Criminal Records Check (Via the Disclosure Barring Service, DBS) and the relevant children and/ adults barred list(s) checks. *Delete if not applicable •
  • The Code of Practice on the English Language Requirement for Public Sector Workers (the fluency duty) applies to this post. Therefore, an ability to fulfil all spoken aspects of the role with confidence through the medium of English is essential for the post.
  • To ensure and promote the cleanliness of the accommodation and the environment to a high standard at all time.


  • In all contacts the post holder will be required to present a good image of the Company as well as maintaining constructive relationships.

Additional Information:

 The ADMAX HOMES reserves the right to alter the content of this job description, after consultation to reflect changes to the job or services provided, without altering the general character or level of responsibility.

  • Reasonable adjustments will be considered as required by the Equality Act.

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Job Description – Children Residential Support Worker – DUDLEY AND WOLVERHAMPTON

We are established yet progressive company, operating Supported Accommodation for Children in Care and Care Leavers aged between 16 – 18 in the UK, expanding into areas of need. We are looking for dynamic residential workers who have a desire to engage, guide and bring a positive influence in the lives of the children/young people.
Do you have the empathy, compassion, resilience, and positive skills required to help support young people to live independent lives? Here, you’ll join a strong, supportive team in helping children and young people with various complex needs.


Job Title: Residential Support Worker

The Residential Support Worker Role

Location: Wolverhampton & Dudley


It is essential that the post-holder has:

Demonstrable 12 months minimum experience of working with vulnerable young people

  • Experience of working with confidential data and due regard for data protection laws.
  • Experience of working with children and/or young adults in a residential setting and/or outreach/family support role.
  • Experience of multi-agency working

It is desirable that the post-holder has:

  • NVQ Level 3 and above in Health and Social Care
  • Knowledge of the effective use of Care Plans/Pathway Plans
  • Working knowledge of child development, the effects of trauma, abuse, neglect, separation and loss
  • Knowledge of relevant Child Care legislation
  • Knowledge of Health and Safety legislation


It is essential that the post-holder has:

  • Ability to build effective relationships and work directly with children, young people and families
  • Ability to support and promote independent skills.
  • Ability to work positively within a change environment maintaining child centred practice.
  • Ability to understand and work with young people who have complex needs.
  • To safeguard and promote the interests of young people and constructively challenge inappropriate behaviours and practices
  • The ability to be ambitious for young people, helping them achieve their goals and optimise their potential
  • The ability to help young people gain self-control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct
  • The ability to work as part of a wider team, collaborate and professional problem solve.
  • Sets and maintains the highest standards in professional relationships and boundaries • Strong and effective communication skills
  • The ability to be resilient and work under pressure
  • Be able to provide emotional support at times of difficulty or stress
  • Ability to engage and communicate effectively with families and other agencies.
  • Good IT skills, including Microsoft Office • Ability to engage, communicate and work effectively with families and staff from other agencies and disciplines.
  • Working knowledge of Restorative Practice, Signs of Safety or Brief Solution Focused Therapy • Working knowledge of de-escalation and physical intervention.
  • Ability to work alone.


 It is essential that the post-holder has:

  • A level 3 qualification in Residential Childcare


  • An ability and willingness to undertake Level 3 Diploma and Residential Childcare and will subsequently achieve the qualification within 6 months from commencing the course in their own time.


  • It is essential that the post holder is willing to cover any of the company residential Services and ability to travel countywide to meet service delivery.


Job Types: Bank staff with 0-hour contract.
Contract Hour: 0

Hourly Rate: £10.50- £12 depending on experience

Shift pattern: 8am- 10pm and 10pm-8pm for a week or 3.5 day (depending on service delivery/staff availability. And sleep in and/or wake night as required.

Interview date: Immediate

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